Queen Isabella’s Events & Creative Consulting’s (QI) La Boutique event supply products, materials, and Event in a Box orders are specially packed and shipped within 3-4 business days. All orders received after 12:00 p.m. Pacific Time (PT) on Friday will be considered received on Monday at 10:00 a.m. Pacific Time (PT). All orders placed on weekends and holidays will be specially packed and shipped the following business day. Please review our service hours.
QI’s exclusive event supply rental box items are magically packed and shipped within 2-3 business days after orders have been received. All rental order requests are required to be placed two weeks before the event date. QI’s rental orders are delivered to your selected party location within 2-3 business days before your event.
At rare times, some QI’s La Boutique products/items are temporarily or permanently out-of-stock and/or on backorder. Once QI is aware of these matters, clients will be notified within 3 business days after the order was received by QI.
After QI orders are magically packed, they will be shipped from our Danville, California location. QI will ship using United Parcel Service (UPS). Clients will receive an email confirmation of package(s) shipped along with tracking information. Kindly note QI is not responsible for service transit time frames. Service transit time frames are provided by the carrier (UPS), and may vary by destination, shipping method, size and weight of the package(s). Also, service transit time frames may vary during peak shipping periods.
QI’s shipping fee policy is based on the shipping rates that are provided by UPS, and may vary by destination, shipping method, size and weight of the package(s).
Expedited shipping fees are non-refundable.
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QI’s business shipping address: 696 San Ramon Valley Blvd., Suite 196, Danville, Ca 94526.